I have worked with Stellar Services for many years with two different counties. The banking software is easy to use and the commissary service is both an easy and smooth process. Most importantly, the customer service that Stellar Services provides is what stands above the rest.
Captain Chris Kuhl
Jail / Communications Administrator
Marquette County Sheriff’s Department
Montello, Wisconsin
We initially looked at Stellar Services because of the ‘one click fix’ feature of their software, however what led us to switch was much more than that. The selection, pricing and solutions they brought to the table with hardware and software (which is written for correction officers not CPA’s) was the icing on the cake. Finally, while I had my doubts, Ed and his staff pulled off one of the most successful transitions I have ever experienced in my corrections career. The decision to switch to Stellar Services has proven to be a wise one for our facility.
Derek Gaylord; Jail Administrator
Charlevoix County Sheriff’s Office
Charlevoix, Michigan
STELLAR says it all!
From the ease of the software to the variety of products offered!
Barron County Jail signed on with Stellar Services to provide the inmate commissary services in March of 2004. The staff at Stellar Services is always pleasant and easy to work with.
Customer service is outstanding – no matter what your issue, they always have time to help.
The variety of products offered receive no complaints. Stellar Services software, provided at no cost, has worked very well for tracking inmate funds. We also use the software in the Sheriff Department’s administration for collection and tracking of other funds received to include process service fees, towing fees, report fees, etc.
No issues with the annual audit since we started with Stellar Services! We keep the auditors informed and involved.
The Barron County Sheriff’s Department would recommend Stellar Services without any reservations. They will definitely meet and exceed your expectations.
Susan Sand and Penny Pierce
Barron County, Wisconsin
Right from the start, Stellar Services impressed us with their efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for. We needed an effective solution to Inmate Commissary and by partnering with Stellar Services, we have been able to obtain an inmate commissary system that not only reduced the amount of time an officer needed to devote to commissary, but greatly improved the overall inmate satisfaction of the products. The employees of Stellar Services are always very willing and able to assist us in whatever we need. The Lockdown Resident Banking System is fantastic and provides an excellent way to track inmate money with detailed reports. Thanks Stellar Services for providing an excellent service to the Corrections Industry.
Ken White
Superintendent
Grundy County Jail
Morris, Illinois